Who We Are

ServiceMaster Restore Fraser Valley provides emergency response, restoration and reconstruction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards.

What We Offer

ServiceMaster Restore fosters a culture of team work and efficiency, where the balance of hard work and fun is encouraged, and employee care is valued. We offer competitive wages and benefits which include Health, Dental, Paramedical, and an RRSP savings plan.

What We are Looking For

Get it done right, can-do attitude, win as a team. These are our Core Values. We are growing and looking for a Contents Manager who embodies these values and wants to be part of our Abbotsford Production team.

As a Contents Manager, you will work closely with the Project Manager on restoration projects by dispatching your team to complete content cleaning jobs, administration, communication, and meeting or exceeding key performance indicators (KPIs).

The Technical Side of What You’ll Bring

Overseeing contents cleaning division
Overseeing logistics, flow and organization of warehouse
Ensuring staff are trained on cleaning, packing, listing, drying, and vaulting techniques
Keeping warehouse, supplies and vehicles organized
Daily managing/dispatching contents crews
Work closely with Emergency department; coordinating teams to attend jobs in efficient manner
Ensuring department paperwork is completed accurately and on time
Evaluating and improving the efficiency of business processes as needed
Coaching, supervising and giving feedback to staff
Communicating with homeowners and adjusters when required
Quoting and estimating on jobs

Qualifications

· 3-5 years experience in Restoration an asset

· Experience in dispatching/scheduling

· Experience in logistics/warehousing (an asset but not required)

· Ability to work in constantly changing environment and prioritize tasks

· Driven to ensure our customers receive timely, high quality service while maintaining company compliance with insurance regulations, protocols and timelines

· Attitude of learning and ownership of the job

· Organization, detail orientation and accuracy

· Strong ability to motivate/coach staff towards excellence

· Problem solving/investigative skills

· Initiative to start jobs and finish them through to completion

· Ability to juggle multiple projects with superb accuracy and follow through

· Empathy with clients/customers who have experienced loss of personal property

By joining ServiceMaster Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.

Are you interested in being part of a fun, fast-paced work environment? Do you want to be part of a team that seeks to provide restoration of property and peace of mind for individuals who have experienced a property loss? Can you empathize with customers while providing prompt, professional service? Do you have construction and/or cleaning knowledge? If you answered YES, ServiceMaster Restore may be a perfect fit for you!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

(if you already have a resume on Indeed)